Office hours are Monday – Friday from 9 A.M. to 5 P.M. excluding holidays and weekends. We will return all phone calls within 24 hours or the next business day. If you call during business hours and get our voicemail, please leave a message, and we will return your phone call as soon as possible.

Customer Support:
Email: support@1alert.com
Phone: 425-599-2239

Business Hours:

Monday-Friday 9AM – 5PM

Why is a SSN required to issue a MAST permit? Per RCW 26.23.150, in order to assist in child support enforcement as required by federal law your social security numbers is needed for the alcohol server permit. RCW 66.20.320 authorizes #1 ALERT as a certified provider of the Mandatory Alcohol Server Training to obtain social security numbers from the permit holders.